Our Vision
  • To provide high quality bill-pay solutions and services that provides strategic value to our customers to face demanding and challenging situations with enthusiasm, strength and convenience
  • To deliver operational excellence, achieve customer satisfaction, financial performance and exceed our commitments for profitable growth through superior customer service, innovation and operating results
  • To combine aggressive strategic marketing with quality products and services to provide the best for the customers
  • To build and maintain a customer-oriented culture that is constantly tuned to customer needs and management's evolving concept of service excellence
  • To promote and nurture service excellence by introducing new products and services based on the needs of our customers and market demand
  • To mold our long term strategies and short term actions by a set of core values that is shared by our associates
Our Mission
HRS strives to become a well-known and reputed provider of utility bill payment service, focusing especially on under-banked and cash-preferred section of customers, by:
  • Increasing service offering
  • Increasing availability and accessibility to current and future users
  • Creating innovative, unique and cost-effective solutions to serve the cash-preferred customer section