To provide high quality bill-pay solutions and services that provides strategic value to our customers to face demanding and challenging situations with enthusiasm, strength and convenience
To deliver operational excellence, achieve customer satisfaction, financial performance and exceed our commitments for profitable growth through superior customer service, innovation and operating results
To combine aggressive strategic marketing with quality products and services to provide the best for the customers
To build and maintain a customer-oriented culture that is constantly tuned to customer needs and management's evolving concept of service excellence
To promote and nurture service excellence by introducing new products and services based on the needs of our customers and market demand
To mold our long term strategies and short term actions by a set of core values that is shared by our associates
Our Mission
HRS strives to become a well-known and reputed provider of utility bill payment service, focusing especially on under-banked and cash-preferred section of customers, by:
Increasing service offering
Increasing availability and accessibility to current and future users
Creating innovative, unique and cost-effective solutions to serve the cash-preferred customer section
